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Questions & answers

You can find the answers to your questions here.

RegaCLUB is for our youngest fans. If you’re under 12 years old and a Rega patron, then you’re a member of RegaCLUB.

RegaCLUB is suitable for all children who would like to solve puzzles, colour in pictures, do handicrafts or learn something new with Rega. We offer you the following:

  • Fun and games – Here you will find puzzles and games from the world of Rega.

  • Experiences – You have the opportunity to experience Rega close up. At our events, you can meet the Rega crews in person and take a look at our Rega helicopters and ambulance jets.

  • Creativity – At RegaCLUB, you can do handicrafts and colour in pictures.

  • Knowledge – You can learn lots of new things about Rega thanks to our articles and videos.

  • Information – You’ll receive information from us once or twice a year with all the latest news from RegaCLUB. The RegaCLUB magazine also contains fascinating information, games and puzzles.

If you’re a Rega patron and under 12 years old, you can join RegaCLUB and take part in exclusive activities and events. You must have a Rega patronage to become a RegaCLUB member.

So if you’re not yet a Rega patron, we recommend that you ask your parents if you can register as a patron. Rega patronage is free of charge for children and young people.

At RegaCLUB, you can discover the world of air rescue and find out more about our crews, rescue helicopters and ambulance jets. We provide you with fascinating information and organise amazing experiences.

If you’d like to play, solve puzzles, colour in pictures, do handicrafts or learn something new with Rega, then you’ve come to the right place. At exclusive events, you can experience the rescue helicopters and Rega jets close up and meet the Rega crews in person.

We’ve listed below just some of the other benefits that only RegaCLUB members can enjoy:

  • As a new RegaCLUB member, you’re entitled to a Club badge as a welcome gift. Haven’t got one yet? Then you can order one here.
     
  • Do you have any questions? From time to time, you have the possibility of sending us your questions. With a bit of luck, a Rega crew will choose your question and answer it on regaclub.ch.
     
  • Try your luck! You regularly have the chance to win great prizes in our competitions.
     
  • It’s worth visiting regaclub.ch regularly. We often organise exclusive RegaCLUB events in which you can take part. Let us surprise you!

Stay up to date: twice a year, you’ll receive the RegaCLUB magazine as a supplement to the Rega magazine, “1414”. Here you can read the latest news about Rega, solve puzzles, take part in competitions, and much more.

You can experience all this and more at RegaCLUB. So as you see, it’s well worth becoming a member.

Find out how to become a RegaCLUB member here.

Ask your parents if you’re already a Rega patron. If not, with the consent of your parents or another adult you can register as a patron. As a child with a Rega patronage, you’re automatically also a member of RegaCLUB.

Become a patron

Yes, because registration is only possible with the consent of your parents or another adult. Ask if you can become a Rega patron – it’s free of charge. If you have a Rega patronage, you’re also a member of RegaCLUB.

You can register here – ask an adult to help you:

Become a patron

Yes, because it’s only possible to become a RegaCLUB member if you’re a Rega patron. Rega patronage is free of charge for children and young people under 18 years of age.

RegaCLUB membership doesn’t cost anything. However, in order to be a member of RegaCLUB, you must be a Rega patron. Rega patronage is free of charge for children and young people up to their 18th birthday.

You’re automatically a member of RegaCLUB as soon as you become a Rega patron. You then remain a RegaCLUB member until your 12th birthday.

If you no longer wish to receive mail (by post or e-mail) from RegaCLUB, please inform our Contact Center. You can get in touch with us at any time if you’d like to actively participate again.

Contact Center

We recommend that you regularly visit the RegaCLUB website. Here you can find the all the latest information. In addition, the RegaCLUB magazine is sent to your home twice a year as part of the “1414” magazine. There you will also find news about RegaCLUB.

Rega brings medical assistance by air, both in Switzerland and all over the world. The Rega helicopters fly to emergencies in Switzerland. If necessary, the Rega jets bring patients from other countries back home to Switzerland.

All children and young people, regardless of their background or place of origin, can become part of the Rega family of patrons. Children and young people in Switzerland benefit from free Rega patronage until their 18th birthday, provided that they’re registered with us.

You can find more information about Rega here.

If you become seriously ill or injure yourself in Switzerland, it is possible that a rescue helicopter has to come to your aid. But Rega can also help in the case of medical emergencies abroad – whether with the Rega medical consultants or with the Rega jet.

As missions using the Rega rescue helicopters and ambulance jets are very expensive, Rega patronage offers you many other benefits, too:

  • Rega can waive the costs of a rescue mission if these are not covered by your insurance company.
     
  • If you have a health problem abroad, Rega’s medical consultants in Switzerland can advise and assist you.
     
  • Our youngest patrons can join RegaCLUB and discover the world of air rescue.
     
  • The best thing of all is that patronage is free of charge for children and young people under 18 years of age.

Take a look at our conditions of patronage together with your parents. You can find more information there.

Conditions of Rega Patronage

If you'd like to learn more on the topic of patronage, you can find more information here

Do you have more questions about RegaCLUB or Rega in general? If you can’t find the answer to your questions on our website, you can get in touch with our Contact Center.

How to contact us

The Contact Center is available to answer your calls from Monday to Friday, 8 am to 5 pm.

Ask your parents if they would like to explore the world of Rega with you.

www.rega.ch

Here we’ve summarised some questions & answers for your parents.

RegaCLUB is geared towards our youngest Rega fans. Children under 12 years of age who are Rega patrons are automatically members of RegaCLUB and can benefit from exclusive activities.
 

It's really easy to become a RegaCLUB member

The prerequisite for becoming a RegaCLUB member is that your child is registered with us as a Rega patron.
 

There's so much to experience here

RegaCLUB is suitable for all children who would like to solve puzzles, colour in drawings, do handicrafts or learn something new with Rega. We offer the children the following:

  • Fun and games – Here your child will find the best puzzles and games from the world of Rega.
     
  • Experiences – We would like to give the children the opportunity to experience Rega close up. At our events, they can meet the Rega crews in person and take a look at our Rega helicopters and ambulance jets.
     
  • Creativity – We’ve put together some great craft ideas and created some pictures for the children to colour in.
     
  • Knowledge – Thanks to fascinating articles, films and activities, your child can discover lots of new things about Rega.
     
  • News – We provide information once or twice a year with all the latest news from RegaCLUB. The RegaCLUB magazine, which is included in the “1414” magazine, contains fascinating information, games and puzzles.

The prerequisite for RegaCLUB membership is Rega patronage. If your child is already a Rega patron, they’re also a member of RegaCLUB.

Rega patronage is free of charge for children and young people up to their 18th birthday. This means that Rega can waive the costs of a mission if no insurance company is required to pay for the services rendered. You can find further details of our conditions of patronage here.

Conditions of Rega Patronage

If your child is not yet a Rega patron, you can register them for free patronage here:

Become a patron

In order to be a RegaCLUB member and benefit from the activities on offer, your child must be registered with us as a Rega patron.

As a RegaCLUB member, your child can, with your consent, enter competitions, register for events and take part in other activities.

Below you will find some examples of the exclusive benefits of RegaCLUB membership:

What benefits do I enjoy as a RegaCLUB member?

The contact details are processed within the framework of the implementation of these offers and activities and are not passed on to third parties. The data will only be stored for as long as is necessary for the preparation, realisation and follow-up of the offers and activities. Participants’ data may be used by Rega for marketing and communication purposes, as well as for customer loyalty purposes. In doing so, Rega complies with the data protection regulations.

Data protection regulations

If your child no longer wishes to receive news from RegaCLUB, you should get in touch with our Contact Center. You can also contact us at any time if your child would like to receive exciting news from RegaCLUB again.

Contact Center

In the event of a Rega rescue mission or repatriation, prior registration makes the administration and processing of the mission much easier and more straightforward.

Rega attaches great importance to ensuring that the world of Rega is accessible to everyone. The main website www.rega.ch is therefore designed in accordance with the current WCAG guidelines.

The RegaCLUB website (regaclub.ch) is an independent, specific landing page of Swiss Air-Rescue Rega and serves as an entertaining and educational platform for children. The basic functionalities of RegaCLUB are based on the rega.ch elements and can fundamentally be used and accessed by anyone. However, some content (particularly in the «Colouring and handicrafts» and «Puzzles and games» sections) could only be implemented with limited accessibility.

Information for teachers

At www.rega.ch you will find all the information you need to examine the topic of Rega in your school lessons.

Rega at school

 

Children aged 10 years and over also have the possibility of visiting the Rega Center or one of our helicopter bases. You can find further information here:

Visit Rega

Do you have any more questions about RegaCLUB?

 

If you haven't found the answers to your questions on our website, you can get in touch with our Contact Center.

 

Tel. 0844 834 844
for calls within Switzerland (local rates apply)

Tel. +41 (0)44 654 32 22
for calls from abroad

You can reach the Contact Center from Monday to Friday, 8 am to 5 pm.